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IT & Network Services for Hotels and Hospitality in Los Angeles

Nozhian keeps hospitality technology running — guest Wi-Fi, property networks, PMS connectivity, payments and security — so guests stay connected and the front desk keeps moving. Onsite across Los Angeles and remote throughout California.

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Guest Wi-Fi

Network Uptime

Payment Security

IT Support

The IT challenges hotels and hospitality businesses face

Guests expect fast, reliable Wi-Fi the moment they arrive, the property-management system can’t go down at check-in, and card payments have to stay secure across every point of sale — usually with a small team on property.

—Guest Wi-Fi that stays fast and reliable across every floor and common area
—Keeping the property-management system (PMS) connected and available
—Separating guest, staff and payment networks so one can’t reach another
—Securing card payments across the front desk, restaurant and point of sale
—Reliable networking across multiple buildings, floors or properties
—Backups and a recovery plan so an outage doesn’t stop check-ins

What we do for hotels and hospitality

Guest Wi-Fi & network design

High-density wireless designed for guest rooms, lobbies and event space, with a separate guest network and bandwidth that holds up at full occupancy.

Network segmentation

Separate, isolated networks for guests, staff, payments and building systems, so a problem on one never spreads to another.

PMS & systems connectivity

We keep your property-management system, phones and connected building systems online, and coordinate with their vendors when issues cross over.

Payment & POS security

Firewalling, segmentation and endpoint protection around your point-of-sale and payment devices to support PCI-aware operations.

Managed IT & help desk

Responsive support for front-desk workstations, back-office PCs, printers and the apps your staff rely on — a real engineer answers.

Backup & business continuity

Tested backups and a documented recovery plan so an outage, hardware failure or ransomware event doesn’t stop guests checking in.

These pair with our core services: Managed IT, Cybersecurity, Network & cloud and Compliance & advisory.

How an engagement works

1
Free reviewWe assess your guest and staff networks, Wi-Fi coverage, payment setup, backups and security, and give you a plain-English report of what’s at risk and what to fix first.
2
OnboardingWe document your environment, segment and secure the networks, set up monitoring and backups, and establish how your team reaches support.
3
Ongoing supportYour front desk and back office get responsive help desk and onsite support across the LA area, with proactive patching and monitoring in the background.
4
Reviews & planningWe meet regularly to review security and Wi-Fi performance, plan upgrades and keep your technology aligned with occupancy and growth.

Frequently asked questions

Can you cover multiple properties or buildings?+

Yes. We manage networking and IT across multi-building and multi-site hospitality operations, onsite across greater Los Angeles and remotely throughout California.

Does guest Wi-Fi hold up at full occupancy?+

We design high-density wireless for lobbies, guest rooms and event space, with a separate guest network and a captive portal, so performance holds up when the property is full.

How do you protect card payments?+

We segment and firewall payment and point-of-sale systems away from guest and staff traffic and add endpoint protection, which supports PCI-aware operations. PCI compliance also involves policies and processes on your side, so we support your readiness rather than certifying it on our own.

What if the PMS or network goes down at check-in?+

You reach a real engineer, not a queue. We prioritize anything that stops check-ins and provide onsite support across the LA area when it can’t be resolved remotely.

Do you work with properties outside Los Angeles?+

We provide onsite service across the greater Los Angeles area and support hospitality businesses throughout California remotely.

Let’s make your property’s technology dependable

Start with a free review of your guest and staff networks, Wi-Fi, payments, backups and security. You’ll get a clear picture of what’s at risk and what to prioritize — no obligation.

Book a free IT & network review